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Tenth Baldrige Award Given to Four U.S. Companies
Two manufacturers - one for a second time - and two service firms have received the Malcolm Baldrige National Quality Award for their achievements in quality and business performance. The 1997 awards, announced by the Department of Commerce on October 15, went to 3M Dental Products Division, St. Paul, MN (manufacturing); Solectron Corp., Milpitas, CA (manufacturing); Merrill Lynch Credit Corp., Jacksonville, FL (service); and Xerox Business Services, Rochester, NY (service). Solectron Corp. also won the award in the manufacturing category in 1991.
Further information on the 1997 award winners and the award itself is available on the World Wide Web at www.quality.nist.gov.